Purchase consulting

For the price information of the parts, you can check it on our official website. For some accessories such as Earphone, the Back Cover, you can also consult our local Vivo Store or Service Center.

Thanks for your support. The Vivo trade-in service varies from different territories/purchase channels. For the local specific trade-in service information, please consult our Vivo Store.

You can go to our service center nearby to buy or change the original accessories or parts of your phone. For some accessories, you can purchase it at Vivo Stores.

Please don`t worry, it is not an issue. Our some phones are not equipped with the headset. For details, you can visit our official website.

If you want to purchase the headset, you can visit our Vivo Store or Service Center near you. You can also purchase it online.

For Vivo phones, go to Settings>More settings>About phone, scroll down and find Software version. If you can see “EX” in Software version, it means this phone is with the Global software version. If you cannot see “EX”, it means this phone is with Chinese software version.

Vivo currently mainly focuses on Mobile phones. As for other technological products, please stay tuned to our social media channels for further updates.

Thanks for your support on Vivo. You can buy our phones at Vivo Store or our official online shops in Vivo official website, Lazada, Flipkart, Amazon and so on.

For the price information of the parts, you can check it on our local official website.

We appreciate your interest in purchasing our phones. However, we suggest you not to buy our phones online or through other channels if we don’t ship to your country. Since there is no service center, your customer rights and phone warranty cannot be well protected. Thanks and hope for your understanding.

Please don`t worry, some phones come with the videos, songs and pictures for promotion effect. You can delete them.