Can I root my phone?
We do not encourage our users to root vivo Phones based on the following reasons:
1. After the phone is rooted, it is easy to mistakenly modify or delete system files, which may cause problems such as crash, reboot.
2. Some illegal programs may gain important information on your phone and reveal your privacy without your knowledge;
3. The rooted phone cannot install system updates. Forced installation of updates may result in the phone not booting normally;
4. The rooted phone violates our warranty policy and cannot enjoy our warranty service.
Warmly Tips: There is no method to root vivo Phone.
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How to check if my phone is rooted?
Please input *#*#001#*#* on the dial pad, then check the number of is_root, if the number is 1, it means your phone is rooted.
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Can I install the system update on my rooted phone normally?
If your phone is rooted, we recommend you visit our official service center for detection and evaluation.
Besides, we do not encourage our users to root vivo Phones based on the following reasons:
1. After the phone is rooted, it is easy to mistakenly modify or delete system files, which may cause problems such as crash, reboot.
2. Some illegal programs may gain important information on your phone and reveal your privacy without your knowledge;
3. The rooted phone cannot install system updates. Forced installation of updates may result in the phone not booting normally;
4. The rooted phone violates our warranty policy and cannot enjoy our warranty service.
Warmly Tips: There is no method to root vivo Phone.
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How to change the status from "is_root=1" to "is_root=0"?
Glad to tell you that our engineers at vivo service center can help you change it.
Warmly Tips: It can only be changed at service center.
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What is root?
Root allows users to obtain the highest-level management permission of the phone so that they are able to manage all files on the phone, including deleting system files.
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Introduction to NV parameters
NV parameters record phone information and are usually needed when you want to check if the phone has been rooted. You can enter “*#*#001#*#*” in the dialing interface to go to the NV interface. If “is-root=0” is shown, it means that the phone is not rooted.
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Introduction to OEM unlocking
To flash your phone using a third-party ROM, you need to enable OEM unlocking. In order to ensure the security of your phone, it is not recommended that you flash the phone yourself or obtain root permission.
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Is my phone warranty still valid after phone rooting?
You will not continue to enjoy warranty for your phone in the event that there are performance failures caused by rooting. Whether there is a performance failure with the phone will be determined by the staff at vivo’s customer service center.
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The phone shows “is-root=1”
If your phone is rooted, you will see “is-root=1” when you check the NV parameters. Some third-party assistant apps may obtain root permission when they are being used.
Please visit a vivo customer service center to solve this issue.
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Is it possible to upgrade the operating system once my phone is rooted?
After a phone is rooted, online operating System updates will no longer be possible. You will need to flash the firmware to un-root the phone before your phone can get online upgrades again.
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What is a locked BL?
BL is short for bootloader, which is a small program that runs before the operating system kernel runs.
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Do vivo mobile phones have locked BL?
All vivo and iQOO phones have bootloader locked and do not support unlocking.
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Is it possible to unlock the BL?
The preinstalled operating system of your phone and the official upgrade packages online have all been fully tested and can run stably. Unlocking the bootloader will seriously threaten the system security and is currently not allowed.
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