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Themes

Currently,part of models have no built-in Themes application in some areas, if you need Themes application, please contact local after-sales service center.

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If Themes is downloaded from other channels:
The Themes might be the Chinese version. Due to the copyright limitation, the themes cannot be downloaded. Hope for your understanding.

If it is the original version, follow these steps for a try:
1. Change a network, then try again;
2. Reboot your phone, then check again;
3. Clear the data of Themes;
4. Access Settings–More settings/System/System management–Backup & Reset/Reset options–Restore(Reset) all settings. Don`t worry, no data or media will be deleted.
If above measures are not effective, please feel free to contact us.

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Mix is a way to customize the theme. You can combine different elements(Screen lock, Desktop wallpaper, Home screen icons, System UI, Font) into a new theme.
Follow these steps below to create one:
1. Download your favorite themes, wallpapers, lock screen styles and fonts in Themes;
2. Enter Themes–Local–Select “Mix” at the top of the interface–click “Make mixes” at the bottom to enter the Mix interface;
3. The first page is the “Screen lock”. Choose your preferred lock screen style from the bottom. Then slide Screen lock to the left to enter the “Desktop wallpaper” page. Select your favorite desktop wallpaper from the bottom. Then continue to swipe left to enter the “Home screen icons”, “System UI”, “Font” page, and select the style you like. It should be noted that if you want to replace the “System UI”, you need to download your favorite Global themes in advance in Themes;
4. Once you have made your selection, click on “Save” at the bottom to save your created theme to the Mix interface. Click “Apply” to apply this exclusive theme.

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Go to Themes–Me/Local–Mix–Tap the edited nixed theme, and delete it to cancel theme combination, or directly switch to another theme.

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You can go to Themes–Featured–Select/Theme and download your favored theme. You can also slide from the announcement banner on the featured interface to the Free Theme section, tap to enter and select your favored theme for downloading.
Note: A purchased theme cannot be returned or given to another user. Think twice before you buy the theme.

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If downloading with Themes, you are recommended to:
1. Inspect the network your phone is connected to. If the network signal is weak, change your network environment or switch to another network.
2. For a model with Funtouch OS 9 system or later version: Go to Settings–Applications and Permissions/More settings–App manager–Themes–Storage–Clear cache
For a model with Funtouch OS 11 system or later version: Go to Settings–Apps and notifications/Apps–View all apps–Themes–Storage and cache–Clear data.
3. It might be the service issue and you can try downloading again later.

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Go to Themes–Me/Local–Theme/Local theme–System theme–Tap and apply, and you can restore the original theme.

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The same set of theme packages might differ in processing method on different models, and so the visual effect might be different. This is normal and you don’t have to worry about it.

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Themes can be designed in different ways. Some themes do not change the software icon style. You can try changing to another global theme.

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There are paid themes and free themes in Themes. You can slide from the announcement banner on the Featured–Select interface to the free theme section, tap to enter and select a “free” theme for downloading.Or you can enter the category to view the weekly free themes ranking in the banner.

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Currently, the cache path of resources such as fonts, themes, and “Always on Display” styles in Themes cannot be viewed. These resources can only be viewed and used in the theme app.

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For the purpose of copyright protection, the paid and free themes in Themes can only be downloaded and used, but their source files cannot be found.

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Yes, resources of themes, fonts, and “Always on Display” styles of Themes are bound with your vivo account, not your phone. Therefore, these resources can still be used after you change a phone, despite of system upgrade, flash firmware, factory data reset, and formatting, etc. Go to Themes–My–Log into original account–My purchases, and you can check and download your purchased resources.

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Resources of themes, fonts, and “Always on Display” styles of Themes are bound with your vivo account. You can always download resources you purchased for free in Themes–My–Purchased/Bought, even if you made Wipe data, changed your phone, upgraded your system version, or logged into your vivo account again.

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Log into your vivo account, open Themes–Me/Local–My favorites/Favorites, and you can view the resources (such as themes, wallpaper, fonts, and lockscreen pictures, etc.) already added to “My favorites”.
Note: The theme resources added to “My favorites” are bound with your vivo account. If you cannot view the resources when logging into your vivo account in another vivo device, it is likely that this device does not match the resources or the resources have been taken off shelf. You can search for and use other resources.

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You can go to Themes–Featured–Select resources you like, such as a theme, font, or wallpaper, go to the resource interface and tap the star button at the bottom. The resource is then added to “My favorites”.
Note: After resources (such as themes, wallpaper, fonts, and lockscreen pictures, etc.) are added to “My favorites”, open Themes–Me/Local–My favorites/Favorites, and you can view the resources.

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No worry. First, you can check whether you are logging into the same vivo account, because the themes in Themes added to “My favorites” are bound with your vivo account. If you are logging into the same vivo account, check whether you are logging via the same vivo device, because different devices match different themes. If you are logging into the same vivo account on the same vivo device but the themes are still not there, it is likely that the themes have been taken off shelf.

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Go to Themes–Featured–Select/Theme–Select a paid theme–Tap Free trail in the lower left corner-Download the theme–Tap Try Now/Start Trial Use, and you can see the effect of the theme. Each trial use lasts for 5 minutes. After trial use, the original theme is restored. There is no limit of the times of trial use. After you pay for a favored theme, you can use it permanently.

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Go to Themes–Classification–Theme–Announcement banner/Ranking list, and you can see the ranking of new themes, hot themes, and free themes.

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Discounts of Themes are offered from time to time. For details, please follow the introductions to events announced on the Featured interface.

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Currently, Themes does not support automatic switching. If you want to make automatic switching of the lockscreen wallpaper, you can use the “Lockscreen Poster” function.
Note: You can go to Settings–Home screen, lock screen and wallpaper–(Lock screen settings)–Lockscreen Poster, and enable Lockscreen Poster.

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The theme version can vary among different models, and some themes are optimized to match different but not all models. You are recommended to check whether your themes apply to your model.

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The global theme of Themes comes with the lockscreen style. If there is no change after the theme lockscreen style is applied, you can go to Themes–Me/Local–Settings–enable “Change home screen wallpaper based on theme”.

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Themes is optimized to match vivo system interface and built-in software. It is likely not compatible with third-party apps.

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Purchased resources such as fonts, themes, lockscreen, and “Always on Display” styles, etc., are bound with your vivo account and cannot be deleted. What can be deleted are those downloaded to local.

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You can go to Themes–My–Theme/Local theme–Tap contents of Themes resources no longer needed, and select “Delete”. (Note: Themes built in the phone cannot be deleted)

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Flash firmware or data erasing will delete downloaded resources such as fonts, themes, lockscreen pictures, and “Always on Display” styles. However, you can still go to Themes–Me/Local–Tap your avatar–Log into vivo account–Go to the “Purchased resources” interface, tap Download again to download and use them again.

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Purchased resources such as fonts, themes, lockscreen pictures, and “Always on Display” styles are bound with your vivo account. If you log in with another vivo account, the purchased resources of your previous vivo account cannot be migrated to the new account. If you only changed your phone number or email bound with your account, the purchased resources associated with your account will remain.

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Purchased Themes resources are bound with your vivo account. After their deletion, you can log into the same account and download them again in Themes–Me/Local–Purchased resources, without paying again.

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To offer better Themes resources to vivo users and also encourage developers to create more outstanding theme contents for vivo phones, we have set charged downloading of the some Themes resources of some phones. Thanks for your support.

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To use a charged theme resource, you can trial-use or purchase it. In the case of trial use, you will not be automatically charged either for the first time or on a renewal basis. You can permanently use already purchased theme resources without paying again.

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Purchased Themes resources are associated with the vivo account. Please make sure that you are logging into the same vivo account that you used when purchasing the Themes resources. If you are logging into the same account, go to Themes–Me–Theme/Local themes and delete this theme, sign out and log in again. Then you can go to the “Purchased themes” interface to download the resources again free of charge.

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Here are the likely reasons if no results are found when you search for Themes resources:
1. The Themes resources are not on-shelf in Themes app.
2. The current device you are using is not adapted to this theme, so the resources cannot be displayed.
3. The Themes resources are already taken off-shelf. You are recommended to select other resources of the same type in Themes.

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Considering the preference of different user groups to the theme types, the Themes team will launch, maintain, and constantly update Themes resources for different groups. Thanks for your feedback.

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Resources of fonts, themes, wallpaper, lock screen wallpapers, and “Always on Display” styles purchased in Themes are bound with your vivo account. You can log into your vivo account, and go to Themes–Me–Purchased/Bought and find back these resources. To download free resources you ever used before, you can search for them by resource name, and download them for use again. If you forgot their names, they won’t be able to be found back.
(Tips: If you cannot find the resources in purchased resources, check whether you are logging into the same account as the account used for purchasing these resources.)

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Currently, vivo phones do not support the use of themes and fonts not downloaded in the Themes app.

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There are free themes, fonts, and wallpaper resources in the Themes. You can scroll to the free theme column on the bulletin board of the Featured-selected page, click to enter and select the theme marked “free” to download and use, or enter the category to view the free ranking list in the banner.

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Themes resources are updated from time to time. You can stay tuned for the updates.

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Themes resources such as fonts, themes, lock screen wallpapers, “Always on Display” styles, etc., are launched from time to time. You can stay tuned for these new resources.

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Thanks for your support to Themes. The good-looking fonts, themes, lock screen wallpapers, “Always on Display” styles launched on our platform are the painstaking works of their creators, and their values match their quality. Your selection of an Themes resource shows your recognition of its value.

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Currently, the using history records of fonts, themes, “Always on Display” styles cannot be viewed in Themes.
If the resources you downloaded were free of charge, you can go to Themes–Me/Local and view Local resources. If the resources are not there, probably you have deleted them or erased the data. You will need to search for the resources and download them again.
If the resources you downloaded were charged, you can go to Themes–Me–Purchased/Bought and view the resources.
If the purchased resources are gone, check whether you are logging into the same vivo account you used for purchasing the Themes resources, because the purchased Themes resources are bound with the vivo account.

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You can trial use charged Themes resources such as fonts, themes, lock screen wallpapers, and “Always on Display” styles, etc., for 5 minutes.

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Your purchased Themes resources, such as the fonts, themes, lock screen wallpapers, and “Always on Display” styles, etc., cannot be shared with friends. You can tell your friends of the Themes resource name and let them to download it. The Themes resources built in different phone models might be different, so please sbject to the actual search results.
Note: Themes resources cannot be used on non-vivo devices.

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If the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied, you can go to Themes–Me/Local–Theme/Local themes, find the abnormal theme, delete it, then download & apply it again.
If the problem remains, please contact us at anytime.

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Downloaded resources in themes are saved locally and will use ROM to a certain extent. You can view the size of the resource on the resource downloading interface

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You need to go to Settings–Accounts & Sync/Accounts, and log in your vivo account with your password, and then go to Themes to purchase related resources–Select to pay with corresponding payment method

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The themes, wallpapers, fonts, “Always on Display” styles and other resources you purchased in Themes cannot be returned or replaced. We recommend that you try the free trail before purchasing.

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If you fail to purchase the desired themes, fonts, “Always On Display” styles and other resources, please keep calm and confirm whether the payment is successful first. If the payment fails, please check whether your balance is sufficient or change the payment method. If the payment is successful, you can try to download the themes or fonts again.

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Don’t worry. Please confirm whether the payment is successful first. If the payment is successful, you can tap Purchase theme again or go to Me/Local–T coin center to check whether the balance of v-Coins or T coins is sufficient. If yes, you can purchase themes with v-Coins or T coins. If the payment is successful while your account has not received v-Coins, T coins or themes, please feel free to contact us to solve the problem.

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If the special symbols of the mobile phone are not displayed, we recommend that you go to Themes–Me/Local–Fonts, change the font to the default font of the system, and check again.

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It may be because you have replaced the font with a third-party font. We recommend that you go to Themes–Me/Local–Fonts, change the font to the default font of the system, and check again.

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Don’t worry. This may be because the font is not compatible with some languages. You can go to Themes–Me/Local–Fonts, and change to other fonts and check again.

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If the downloaded fonts cannot be applied, you can try the following methods:
1. Delete the font, download and apply it again;
2. Download and use other fonts;
3. Go to Settings–System update, detect and update system;
4. Go to Settings–More settings/System management/System–Backup & reset/Reset options–Reset all settings (this operation will not result in the loss of data in your mobile phone; back up important data before the operation).

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To set a more beautiful and personalized font, you can go to Themes–Featured–Fonts–Search for your favorite font–Download–Apply. Currently, vivo phone does not support third-party themes and fonts。

Note: Currently, Themes is not built in some models in some regions. If you need Themes, please contact your local after-sales service center.

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1. You can go to Themes–Me/Local–Local fonts to switch the system font of the mobile phone, and download more fonts to use.
2. Go to Settings–Display and brightness–Font style to switch the system font of the mobile phone.

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Most of the resources in the i theme are designed and produced by the developers themselves, so they need to be paid for, please understand. In addition to this, we also provide dozens of free themes for you to use.

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No, here is a weekly ranking of free themes, which will not limit your time of usage.

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Different themes may be supported by different models. If your model does not support the theme, the theme will not be displayed on this phone.

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