Touch Your Heart
Touch Your Heart

Hotspot & tethering

Here are three methods for you to share your phone network:

1. Share phone network via Wi-Fi Hotspot : Go to Settings–(Network & Internet–Other networks and connections)–Personal Hotspot/Hotspot and tethering–turn on Wi-Fi hotspot–set a password for this Hotspot. Then other devices can use your data network by connecting to your Wi-Fi Hotspot.

2. Share data network via Bluetooth: enter Settings–(Network & Internet–Other networks and connections)–Personal hotspot/Hotspot and tethering– (Other sharing mode)–open Share phone network via Bluetooth–connect your mobile phone to another device via Bluetooth–enter your Bluetooth device interface on other mobile phones–open access to the network. After that, the device can share your data network.
3. Share data network via USB: Enter Settings–(Network and Internet/Other networks and connections)–Personal hotspot/Hotspot and tethering– (Other sharing mode)–Open Share phone network via USB. Connect the mobile phone and the device through the USB cable, and turn on the USB debugging on the mobile phone at the same time. After that, your device can share the data network on your phone.

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1. Go to Settings–(Network & Internet–Other networks and connections)–Personal hotspot/Hotspot and tethering– (Other sharing mode)–open Share phone network via Bluetooth

2. Connect your phone to another device via Bluetooth;

3. Go to Bluetooth interface of your phone on another device, turn on Access network. Then the device can use your data network to surf the Internet.

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1. Turn on Data;
2. Connect your phone to PC and turn on USB debugging;
3. Once connection finishes, Enter settings–(Network and Internet/Other networks and connections)–Personal hotspot/Hotspot and tethering– (Other sharing mode)–Open Share phone network via USB, then you can surf the Internet on your PC.

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At present, only some models support enable Wi-Fi hotspot and Wi-Fi at the same time. For other models, if Wi-Fi hotspot has been activated, Wi-Fi will not be available.

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Currently, the network speed of Wi-Fi Hotspot cannot be limited.

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You can enter Settings–Network & Internet/Other networks and connections/Personal hotspot/Hotspot and tethering–Wi-Fi Hotspot/Hotspot configuration–Hide my hotspot to enable this feature, if the phone does not have this option, then it does not support hiding personal hotspot.

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You can go to Settings–(Network & Internet–Other networks and connections)–Personal Hotspot/Hotspot and tethering –Password configuration/ Hotspot configuration/Wi-Fi hotspot –Network ID/Hotspot name, touch it to change the name.

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Generally, if the Wi-Fi hotspot is not connected in a period of time (such as 2 minutes or 10 minutes), it will be turned off automatically to save power. For Funtouch OS 9.0 and higher version, you can go to Settings–(Network & Internet–Other networks and connections)–Personal Hotspot/Hotspot and tethering –(Wi-Fi hotspot)–Turn off hotspot automatically , select Do not turn off automatically or turn off the switchIf it still happens although your Wi-Fi Hotspot has been connected to other devices, please perform these steps for a try:
1. Upgrade your phone to the latest version;
2. Clear the data of Personal Hotspot;
3. Access to Settings–More settings/System–Backup & Reset/Reset options–Restore(Reset) all settings. Don`t worry, no data or media will be deleted.
If above measures are not effective, please feel free to contact us.

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Please don`t worry, here are some helpful methods for you:
1. Reboot you phone, then turn on Hotspot and connect to it again;
2. Use another device to connect to this Wi-Fi to check if there is the same issue. If yes, this Wi-Fi might set the connection limitation. We recommend you reset Wi-Fi Hotspot if possible or connect to other networks;
3. Go to Settings–System update to update your phone to the latest version;
4. Go to Settings–More settings/System– Backup & Reset/Reset options–Reset(Restore) all settings. Don`t worry, no data or media will be deleted.
If the issue still exists, please seek help from our service center.

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Please don`t worry, here are some helpful methods for you:
1. Turn on Data;
2. Connect your phone to PC and turn on USB debugging;
3. Once connection finishes, Enter settings–(Network and Internet/Other networks and connections)–Personal hotspot/Hotspot and tethering– (Other sharing mode)–Open Share phone network via USB, then you can surf the Internet on your .
Warmly Tips: Share phone network via USB cannot work on Window XP. If the system version of your is Window XP, please upgrade it to the higher version such as Window 7, then try again.

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Generally, if the Wi-Fi hotspot is not connected in a period of time (such as 2 minutes or 10 minutes), it will be turned off automatically to save power. For Funtouch OS 9.0 and higher version, you can go to Settings–(Network & Internet–Other networks and connections)–Personal Hotspot/Hotspot and tethering –(Wi-Fi hotspot)–Turn off hotspot automatically , select Do not turn off automatically or turn off the switch
If it still happens although your Wi-Fi Hotspot has been connected to other devices, please perform these steps for a try:
1. Upgrade your phone to the latest version;
2. Clear the data of Personal Hotspot;
3. Go to settings,click the magnifying glass icon or search bar to search Restore(Reset) all settings
If you cannot find a magnifying glass icon or search bar,please go to Settings–More settings/System management–Backup & Reset–Restore(Reset) all settings. Don`t worry, no data or media will be deleted.

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When sharing data network,you can go to Settings–(Network & Internet–Other networks and connections)–Personal Hotspot/Hotspot and tethering –Password configuration/ Hotspot configuration/Wi-Fi hotspot –Ap Band,set the Wi-Fi hotspot frequency.
When sharing WLAN network,to ensure the best performance of the hotspot. When sharing a WLAN network, the hotspot frequency is consistent with the connected Wi-Fi. Same with other brands. Thank you for your understanding and support.On Android 12, there is a little modification on hotspot frequency module, removed the AP band option. If you want to change the hotspot frequency, you can modify the “Expand Compatibility” switch statues. When “Expand Compatibility” is on, it will be 2.4GHz, when “Expand Compatibility” is off, it will be 5GHz.

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Sorry for the inconvenience, on Android 12, there is a little modification on hotspot frequency module, removed the AP band option. If you want to change the hotspot frequency, you can modify the “Expand Compatibility” switch statues. When “Expand Compatibility” is on, it will be 2.4GHz, when “Expand Compatibility” is off, it will be 5GHz.


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You can go to Settings — Network and Internet/Other Networks and Connections — Personal Hotspot/Hotspot and tethering– Password Configuration/Hotspot Configuration/Wi-Fi hotspot — Password/Hotspot Password, and then enter a new password and tap Save.

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You can go to Settings — Network and Internet/Other Networks and Connections — Personal Hotspot/Hotspot and tethering– Personal Hotspot/Wi-Fi hotspot, and then turn on the switch to activate hotspot.

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A Wi-Fi Hotspot is created when a mobile phone converts network signals it has received into Wi-Fi signals and then transmits the Wi-Fi signals to other devices. Any other mobile device that supports Wi-Fi can search for and connect to shared Wi-Fi hotspots. This way, the device can be connected to the internet using the data network of the phone that is serving as the Wi-Fi hotspot.

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You can go to Settings — Network and Internet/Other Networks and Connections — Personal Hotspot/Hotspot and tethering– Personal Hotspot/Wi-Fi hotspot, and then turn off the hotspot switch.

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Wi-Fi MIMO is a signal enhancement technology that transmits data simultaneously through multiple antennas, thereby increasing the transmission distance of wireless signals and greatly improving data transmission speed. Even with increased capabilities, it does not occupy extra spectrum range. With Wi-Fi MIMO, you can enjoy faster and more stable Wi-Fi connection.

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A Wi-Fi bridge enables a WLAN network to be shared. It allows a Wi-Fi network to be shared in the form of a hotspot with your other devices (such as laptops, mobile phones, and so on) or even with your family and friends.
Note: Currently, only some models support sharing a Wi-Fi network as a hotspot to other devices.

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When the hotspot signal is weak, you can try the following methods:
1. Place the two mobile phones as close as possible.
2. Remove any protective covers from both phones.
3. Go to Settings — System update(System update) and upgrade your phone’s system to the latest version

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When sharing your mobile hotspot, your mobile data will be consumed by the other connected device. If the data used exceeds your remaining data allowance, data charges will apply.

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WLAN hotspot serves as a function for you to share your mobile network with other devices. If your phone is not connected to a mobile network (for example, no SIM card, in airplane mode or offline mode, or the SIM card is damaged), then the hotspot function cannot be activated.

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As the purpose of a WLAN hotspot is to share the data network of one’s own mobile phone with other devices, the mobile phone that serves as the hotspot should first have network connection. If the mobile phone that serves as the hotspot cannot get connected to the internet (for example, the data network is not turned on, the SIM card cannot connect to the internet, or the data network runs too slow), then the other devices connected to the hotspot also will not get connected to the Internet.

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You can go to Settings — Network and Internet/Other Networks and Connections — Personal Hotspot/Hotspot and tethering — Password Configuration/Hotspot Configuration/Wi-Fi hotspot — Password/Hotspot Password to see the password of your personal hotspot.

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If the WLAN MAC address of your mobile phone is not available, you can try the following:
1. Go to Settings — (Network and Internet) — WLAN/Wi-Fi, tap on the Wi-Fi network you are connected to and select Forget or Disconnect, and then try to reconnect to the same network.
2. Use another router and try again.
3. Upgrade your phone’s system to the latest version.
4. Go to Settings — More settings/System management/System — Backup & Reset/Reset options — Reset All Settings (You can back up important data in advance, such as encrypted files in the File Safebox).

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Our phone hotspots have two frequencies: 2.4GHz or 5GHz.

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You can go to Settings — Network and Internet/Other Networks and Connections — Personal Hotspot/Hotspot and tethering — (Wi-Fi hotspot), then select One-time mobile data usage limit/Data limit per use. If your phone does not offer this option, it means that the function is not supported on the phone.

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A personal hotspot can be created in one of three forms: WLAN hotspot, Bluetooth sharing, and USB sharing.

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