Touch Your Heart
Touch Your Heart

How to find my phone?

Please don’t worry, there is a way that might help you track your Vivo phone:

1. Go to and sign in to your Google Account.

2. If you have more than one device, click the lost device at the top of the screen.

3. The device gets a notification.

4. On the map, see about where the device is.

a. The location is approximate and might not be accurate.

b. If your device can’t be found, you’ll see its last known location, if available.

5. Pick what you want to do. If needed, first click Enable lock & erase.

a. Play sound Rings your device at full volume for 5 minutes, even if it’s set to silent or vibrate.

b. Lock Locks your device with your PIN, pattern, or password. If you don’t have a lock, you can set one. To help someone return your device to you, you can add a message or phone number to the lock screen.

c. Erase Permanently deletes all data on your device (but might not delete SD cards). After you erase, Find My Device won’t work on the device.

Important: If you find your device after erasing, you’ll likely need your Google Account password to use it again. Learn about device protection.

Note: There are several conditions that need to be fulfilled before locating your phone:

1. Your phone is powered on;

2. Location of your phone is turned on;

3. Your Google account is logged in;

4. Your phone is connected to the Internet

5. Find My Device is activated in Settings(>More settings)>(Security & Privacy>More security settings)Security>Device Manager(Device administrators).