Touch Your Heart
Touch Your Heart

Infrared remote control

Add remote control: Open the Smart Remote app, and tap the + icon to manually add remote control: Select the electric appliance type, such as air conditioner and TV set, and then select the brand. Point the top of the phone (the infrared emission hole) at the electric appliance, and keep a distance of no more than 1.5 m between the phone and the electric appliance. Follow on-screen instructions to tap the button to test whether the phone can be used as the remote control of the electric appliance. If yes, set a remote control name and tap “Use now”.

Is this helpful?

For models that support infrared remote control: Find the Smart Remote app on the home screen, tap the + icon to add remote control for a device, and tap the added remote control to control the device. If the device is frequently used, you can tap the tick in the upper right corner to select the remote control, and tap the “Home screen shortcuts” under it to add the shortcut to the home screen.

For models that do no support infrared remote control: Download the remote control app corresponding to the appliance (such as air conditioner and TV set) with the phone, and connect the phone and the appliance to the same LAN. Then the phone can be used for the remote control of the appliance. (See the user manual for whether the device supports infrared remote control.)

Is this helpful?

1. Confirm whether the phone supports infrared remote control.
2. Confirm whether a third-party protective case is used for the phone. Because a third-party protective case may not have a hole at the infrared remote control position, infrared remote control fails. You are recommended to use the original protective case or remove the third-party protective case and try again.
3. Infrared remote control cannot completely replace the original remote control of electric appliances. For most electric appliances, the remote control function of the phone can work within a distance of 5 m. You can try different angles to see whether this function works.
4. The receiver of some electric appliances is not sensitive enough, so the remote control may not work. You can try shortening the remote control distance and using a smaller declination angle of the phone to increase the success probability.
5. Some electric appliances may use incompatible codes, so the phone cannot be used as their remote control.

Is this helpful?

The infrared transmission power of the phone as a remote control is low, so its remote control distance is shorter than that of the physical remote control. Also, different electric appliances have different remote control distances. If the electric appliance does not respond when you use the phone as a remote control, you can get the phone closer to the electric appliance, and point the top of the phone (the infrared emission hole) at the electric appliance to guarantee successful remote control.
Tips: Reference remote control distance: TV set: about 3 m; air conditioner: about 2 m; fan: about 1.5 m; other appliances: about 1.5 m.

Is this helpful?

The infrared remote control of the phone can be used to control most infrared remote control appliances, such as TV set, air conditioner, and set-top box. If the electric appliance itself (such as toy car, Bluetooth-controlled and wireless controlled lamps) is not infrared-controlled, but wireless controlled, the infrared remote control of the phone won’t be able to control it.

Is this helpful?

The infrared transmission power of the phone as a remote control is low, so its remote control distance is shorter than that of the physical remote control.

To ensure successful remote control, try to point the top of the phone (the infrared emission hole) at the electric appliance, and keep the left/right declination angle of the phone within ±15°, the vertical elevation angle within 20°, and the depression angle within 10°. The receiver of some electric appliances is not sensitive enough, so the remote control may not work. You can try shortening the remote control distance and using a smaller declination angle of the phone to increase the success probability. Some electric appliances may use incompatible codes, so the phone cannot be used as their remote control.

Is this helpful?

If some buttons of the added remote control are grayed out and cannot be tapped, you can check whether the physical remote control supports such functions. If not, it is normal that the corresponding buttons are grayed out.

Is this helpful?